The Excel KB5002914 update broke basic clipboard actions and copy-paste shortcuts like Ctrl + C and Ctrl + V.
Symptoms of the Failure
The problem has affected both corporate licenses and standard standalone Office versions:
-
Pressing
Ctrl + Vinserts an empty value or outdated data from the clipboard history into the cell. -
Dragging the autofill handle (the cross in the lower right corner of the cell) does not duplicate formulas or causes the program to freeze.
-
The “Paste Special” buttons become inactive or reset number formatting to plain text.
Quick Workaround Without Uninstalling the Update
If you need to finish calculations urgently, use temporary system methods:
-
Paste Special via Hotkey: Instead of the standard
Ctrl + V, press the combinationCtrl + Alt + Vand in the window that appears, select “Formulas” or “Values”. -
Office Clipboard Pane: On the “Home” tab, click the small arrow in the corner of the “Clipboard” block. In the sidebar that opens, click on the desired fragments manually — this method bypasses the broken direct paste algorithm.
Step-by-Step Removal of the Faulty KB5002914 Patch
To fully restore hotkey functionality, uninstall the problematic update.
Method 1. Via the Classic Control Panel
-
Press the key combination
Win + R, then enter:
DOS
appwiz.cpl
-
In the left column, select “View installed updates”.
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In the search bar at the top right, enter KB5002914.
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Right-click the found update, click “Uninstall” and confirm the action.
-
Restart your computer.
Method 2. Via Command Prompt (CMD as Administrator) Execute one quick command to call the package uninstallation wizard:
DOS
wusa /uninstall /kb:5002914 /quiet /promptrestart
Disabling Reinstallation
To prevent Windows from downloading the same package again:
-
Open Settings (
Win + I) → Windows Update. -
Click “Pause updates” for 1-2 weeks until an official hotfix is released.
- In Excel itself, go to File → Account → Update Options and temporarily select “Disable Updates”.
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